Shipping policy

  • How long does shipping take? Orders received before 12:00 PM EST on business days (Monday through Friday, excluding Federal Holidays) will be fulfilled the same day.  Orders received after 12:00 PM EST on business days will be fulfilled the next business day.
  • Demand Surges:  During periods of high demand, you will be notified of any temporary changes to our shipping schedule.
  • Can I return my order?:  We do not accept returns unless your order was defective or damaged due to order packing.  If you received wrong items, please contact us at wecare@cocozoe.com so that we can make it right.
  • Do you provide product samples? No, at this time, we do not have product samples.